Password Reset Requests

Effective immediately, we are no longer accepting requests for password resets. We have received an irresponsible number of password reset requests which is taking our administration's attention away from more pressing matters. It is your responsibility to record your password and keep it safe. Going forward, if you forget your password, we will delete your old account so that you may start fresh.

Name Change Requests

We are not accepting requests for name changes at this time. Please keep in mind that we are in a beta and not all functions are operational yet. Please wait for the "name change" function to be implemented in-game. Tickets with this request will be closed without acknowledgement.

Character Deletion Requests

We do not honour requests for sim deletions. This will not be possible until "retire a sim" is implemented in-game. Ticket requests for this will not be actioned.